BenchPing

Turning repair updates into a calmer customer experience.

The project

BenchPing helps repair businesses keep customers informed without repeating the same phone calls. Repair records connect with customer-facing status pages, messages and updates.

What it brings together

Repair tracking and a customer status page
Google Sheets and Excel workflows
Email and SMS updates with delivery visibility
Inventory, reporting and an Android companion

The business behind the build

The starting point is a familiar operational problem: the shop has the latest information, but the customer does not. The product bridges that gap while giving the business a clear view of the work.

Let’s explore a similar project

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